Overview

This website is operated by Canterbury. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Canterbury, and the terms “you” and “your” refer to the customer, visitor, or user of this website.

These Terms of Service apply to your access to and use of the Canterbury website, including browsing products, creating or using an account where available, placing orders, submitting information, and communicating with our customer service team.

Acceptance of Terms

By visiting Canterbury, using our website, or placing an order, you agree to be bound by these Terms of Service and any policies referenced on this website.

If you do not agree with these Terms of Service, you should not use the Canterbury website or place an order through the store.

Online Store Terms

You may use the Canterbury website only for lawful purposes and in a way that does not interfere with the normal operation, security, or availability of the store.

• You agree to provide current, complete, and accurate information when using the website or placing an order.
• You must not misuse the website, attempt unauthorized access, or disrupt the shopping experience for other customers.
• You must not use Canterbury products, content, or services for any unlawful, harmful, or unauthorized purpose.
• You must be able to form a binding agreement or have permission from a parent or guardian where required.

Product Information

Canterbury works to present product information, descriptions, colors, sizes, images, prices, and availability as clearly as possible. Product images and colors may vary depending on your device, screen settings, lighting, and other display conditions.

Product descriptions, measurements, fit notes, and other details are provided to help you choose items, but they may not capture every feature or variation of a product. Please review the product page carefully before placing an order.

Pricing & Availability

Prices, promotions, discounts, product availability, and product details may change without notice. Canterbury may update or discontinue products, collections, offers, or services at any time.

We may correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping details, availability, or order information. If an order is affected by an error, Canterbury may contact you for updated instructions or cancel the affected order when appropriate.

Orders & Payment

When you place an order with Canterbury, you agree that the information you provide is accurate and that you are authorized to use the selected payment method.

• Orders are subject to review, acceptance, payment authorization, and product availability.
• Canterbury may refuse or cancel an order if the order appears incomplete, inaccurate, unauthorized, fraudulent, or otherwise inconsistent with these Terms of Service.
• If your payment is declined or cannot be verified, your order may not be processed.
• Order confirmation emails acknowledge that we have received your order request and do not prevent later review, cancellation, or correction where needed.

Account Information

If account features are available on Canterbury, you are responsible for keeping your account login details secure and for all activity that occurs under your account.

• Please keep your account, contact, billing, and shipping information accurate and up to date.
• Notify us if you believe your account has been accessed without permission.
• Canterbury may suspend or restrict account access if we believe the account is being misused or may create risk for the store or other customers.

Prohibited Uses

You agree not to use the Canterbury website, content, products, or services for any prohibited purpose, including:

• Violating any applicable law, regulation, or third-party right
• Submitting false, misleading, inaccurate, or fraudulent information
• Interfering with website security, functionality, servers, systems, or networks
• Uploading or transmitting viruses, malware, harmful code, or disruptive technology
• Scraping, copying, harvesting, or collecting data without permission
• Impersonating another person, business, or organization
• Using the website for spam, abusive messages, harassment, or harmful activity
• Attempting to bypass security, payment, checkout, account, or access controls

Intellectual Property

The Canterbury website may include text, images, graphics, logos, product names, layouts, designs, icons, and other content owned by Canterbury or used with permission.

You may use the Canterbury website for personal shopping and store-related purposes only. You may not copy, reproduce, distribute, modify, sell, or exploit website content without written permission from Canterbury or the applicable rights holder.

Third-Party Links & Tools

The Canterbury website may include links to third-party websites, payment tools, apps, or services. These third-party resources are provided for convenience and may be operated by companies that are not controlled by Canterbury.

Canterbury is not responsible for third-party websites, content, policies, availability, security, or services. Please review any third-party terms and privacy policies before using those websites or tools.

Disclaimer

Canterbury aims to keep the website accurate, secure, and available, but we do not promise that the website will always be uninterrupted, error-free, current, or free from technical issues.

The website and its content are provided for general online store use. Product availability, prices, promotions, content, and services may change without notice.

Limitation of Liability

To the fullest extent permitted by applicable law, Canterbury will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, order issues, product information, third-party services, or these Terms of Service.

Nothing in these Terms of Service is intended to limit any rights that cannot be limited under applicable consumer protection laws.

Changes to These Terms

Canterbury may update, revise, or replace these Terms of Service from time to time. When changes are made, the updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the Canterbury website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have questions about these Terms of Service, an order, shipping, returns, products, or your account, contact Canterbury customer support at [email protected].

To help us assist you faster, please include your full name, order number if applicable, the email address used at checkout, and a brief description of your request.